pbc88's Privacy Policy

1. Introduction

pbc88 is an online gaming and sports betting platform that provides services to Bangladeshi users. We place the highest importance on the privacy of our members. This policy describes what types of information we collect, how that information is used, and what steps we take to protect your data.

This privacy policy applies to the website https://pbc88casino.cam and all associated services. By registering on the platform or using its services, you are considered to have accepted the terms of this policy.

2. Information We Collect

To operate our services properly, pbc88 may collect the following types of information:

2.1 Information Provided Directly by You

When you register on our platform or create an account, we may collect the following information:

• Full name and date of birth (for age verification — the 21+ age requirement is enforced)
• Mobile number and email address
• Bank or mobile financial service account details (for transaction processing purposes)
• National ID card or other government-issued identity document details (for identity verification where applicable)
• Residential address

2.2 Automatically Collected Information

When you use our website or app, the following information may be collected automatically:

• IP address and device identification details
• Browser type, operating system and device model
• Platform activity logs — login times, pages visited and gaming activity
• Data obtained from cookies and similar tracking technologies

2.3 Financial Transaction Information

We collect payment-related information to process deposits and withdrawals. Transactions on our platform are carried out via bKash, Nagad, Rocket and bank transfer; records of each transaction are stored securely.

3. Purpose of Data Use

pbc88 uses collected information only for the following legitimate purposes:

• Account registration and identity verification
• Processing financial transactions including deposits and withdrawals
• Managing bonuses, cashback and VIP services
• Providing customer support and resolving issues
• Ensuring platform security and preventing fraud
• Ensuring compliance with our Terms and Conditions
• Improving services and creating a personalised experience
• Sending relevant promotional information to you (with your consent)

We do not sell your information to third parties or use it for any purpose beyond those listed above.

4. Data Storage and Security

pbc88 has put in place industry-standard technical and administrative measures to ensure the security of your information. SSL (Secure Socket Layer) encryption is used during data transmission, protecting information from unauthorised access.

Our servers operate in a secure environment and only authorised personnel are permitted to access your information. Any internal data access is logged and regularly audited.

Your information is retained for as long as your account remains active, and beyond that for as long as legal or business requirements exist.

5. Sharing Information with Third Parties

pbc88 may share information with third parties in the following limited circumstances:

5.1 Payment Providers

To process deposits and withdrawals, we share relevant information with payment providers (such as bKash, Nagad, Rocket and banks). This information is used solely for transaction processing.

5.2 Technology Service Providers

Technology partners used to operate our platform may have limited access to information — only the information necessary for them to provide their services.

5.3 Legal Obligations

We may be required to disclose relevant information in response to a legal directive or a request from a competent authority.

Outside the circumstances listed above, pbc88 does not transfer your information to third parties for any commercial purpose.

6. Cookie Policy

Our website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser. pbc88 uses cookies for the following purposes:

• Maintaining login status
• Remembering your preferences and settings
• Monitoring website performance
• Ensuring security and detecting fraudulent activity

You can disable cookies through your browser settings, though doing so may limit certain features of our service.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to know what information we hold about you.
• Correction: If any of your information is inaccurate, you can request that it be corrected.
• Deletion: In certain circumstances, you can request that your information be deleted.
• Objection to Processing: You can request to stop marketing communications at any time.
• Data Portability: You can request a copy of your information.

To exercise these rights, contact our support team directly. Alongside following our Responsible Gaming policy, we give equal importance to protecting your personal information.

8. Protection of Minors' Data

pbc88 strictly provides services to those aged 21 or above (21+). We do not knowingly collect or process any information from minors. Age verification is in place during the registration process.

If it comes to our attention that a minor's information is present in our system, we will delete that information immediately and close the associated account.

9. Data Security Breaches

Should a breach of your data security occur for any reason, pbc88 will notify affected users as soon as possible and take the necessary steps to address the situation. Any such incident reported to us will be investigated on a priority basis.

10. International Data Transfers

For the operation of our services, your information may in some cases be stored or processed on servers in other countries. Regardless of where data is processed, we maintain the protection standards described in this privacy policy. Our agreements with third-party technology partners include data protection terms.

11. Policy Changes and Updates

pbc88 may update this privacy policy from time to time. If any significant changes are made, we will revise the "Last updated" date at the top of the page and, where applicable, notify registered users by email or notification.

Continued use of the platform after an update means you are considered to have accepted the revised policy. Full details of pbc88's services can be found on our About Us page.

12. Contact and Complaints

If you have any questions about this privacy policy or wish to exercise any of your data rights, please contact our support team:

• Live Chat: available 7 days a week, 24 hours a day (in Bengali and English)
• Email: [email protected]

We take all complaints and enquiries seriously and aim to respond as quickly as possible.